FAQ’s
Company's FAQ
Frequently Asked Questions
Have Any Question?
How do I track my shipment?
Once your shipment is booked, you will receive a tracking number. Use this tracking number on our website to view real-time updates on your shipment’s location and status.
Can I cancel a shipment after it's been booked?
Yes, you can cancel a shipment if it has not yet been dispatched. Please contact our customer support team immediately to process the cancellation.
How do you handle returns or exchanges?
We offer return logistics services. If you need to return or exchange goods, please contact our support team to arrange the return shipment.
Can you assist with customs clearance procedures?
Yes, FF Logistics provides customs clearance assistance for international shipments. Our team will ensure all necessary documentation is prepared and submitted to avoid delays.
